Welcome to the latest Financial Friday Round-Up, our weekly column filled with the best things for you to read, watch or listen to regarding finance around the web. Below you will find articles on customer service, retirement planning, the science of risk, and more.
New research points to the last customer in line as the most important for any good customer service strategy. These customers are the most likely to walk away, and making their experience the best it could possibly be can keep them in line. Check out this article from The Wall Street Journal for tips.
This Kiplinger article compares a good retirement plan to a game of chess, with your investments, taxes, annuities, cash value and retirement income as pieces that can put you in the right position to win later in life. Check out this article for some great retirement tips.
When uncertainty comes into play, businesses turn to insurance. This week’s issue of The Indicator from Planet Money focuses on how the insurance industry adapts to the emergence of new risks, from cybersecurity to pandemic shifts.
Homebuyers prioritized affordability in the first quarter of 2022, as shown by the Wall Street Journal in this quarterly report of their Emerging housing Markets Index. This trend growth in some unexpected cities that came out on top with the lowest housing prices — surprises like Rapid City, SD and Billings, MT. Check out this piece for the full Index.